If for any reason you're not satisfied with your purchase of plus size clothing, please return it to us within 20 days after receiving your new clothes. Any returns received after 20 days will be store credit only up to 30 days. No returns or exchanges will be accepted after 30 days. You are responsible for the shipping charges if you received free shipping.
We have established the following policies about returns:
- The item must be returned in the same condition it was delivered with the original tags, plastic, cardboard and ribbon attached. Worn, soiled, damaged, smells (perfume, animal, smoke, perspiration, body oils) or altered items cannot be returned and will not have a credit issued upon return.
- All Clearance Sale items are final (and/or garments which end in $.95). There are no returns or exchanges for Clearance items. If Clearance items are returned they will be donated to our local Women's Shelter and a processing/cleaning charge may apply.
- Return postage is the responsiblity of the buyer unless other arrangements have been made or our error.
- Regular Sale items may either be returned for store credit or refunded. To receive a refund, they must be returned within 20 days. Any orders returned after 20 days will be store credit only up to 30 days. Returns received after 30 days will not be accepted.
- Actual outbound shipping/postage fees are not refundable (unless due to our error).
- There is a $4.50 restocking fee for the first item returned and $2.85 for each additional item returned. This fee will be subtracted from your total return credit
- If you received free shipping and make a return your are responsible for the outbound shipping fees.
- Please ship returns to:
EFS- Fashion Fulfillment
807 Airport Access Road Unit D
Traverse City, Michigan 49686
GF understands unusual circumstances and not all things can be possible. If you need to make a return/exchange after 30 days please call us at 1-631-458-4949. Our customer service will assist you.